Shipping and Returns
Shipping Policy:
At Toastecandy, we are committed to delivering your products promptly and efficiently. Our shipping process is designed to ensure that you receive your items in perfect condition and as quickly as possible.
1. Processing Time: Orders are processed within 1-3 business days. During peak periods, processing times may be slightly longer.
2. Shipping Time: Depending on your location, shipping times may vary. Once your order is dispatched, we will provide you with a tracking number so you can follow your order's journey to your doorstep.
3. Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping destination. These costs will be clearly displayed at checkout.
4. International Shipping: We offer international shipping. Please note, international customers are responsible for any customs, duties, or other fees incurred.
Return & Exchange Policy:
Our goal at Toastecandy is to ensure you are completely satisfied with your purchase. However, due to the nature of our products, we do not accept returns or exchanges. All sales are final.
1. No Returns or Exchanges: To maintain our high standards of hygiene and quality, we do not accept returns or exchanges on any products. We encourage you to review your order carefully before finalizing your purchase.
2. Damaged or Incorrect Items: In the rare event that you receive a damaged item or an item that you did not order, please contact us within 48 hours of receiving the order. We will work with you to resolve the issue promptly.
3. Cancellations: Orders can only be canceled before they are shipped. Once an order is processed and dispatched, it cannot be canceled.
Contact Us:
If you have any questions or concerns about your order, shipping, or our return policy, please feel free to contact us. We are here to help and ensure that your shopping experience with Toastecandy is delightful and hassle-free.